House policies
How the house works.
A family runs this inn, and a few clear agreements keep it warm for everyone — including you.
Booking
- Bookings are made by a lead guest at least 21 years of age, who is responsible for the booking party, including cancellations, non-arrivals, and any damages.
- Only the lead guest and the named booking party may use the property and facilities; third-party visitors need our express permission.
Check-in & check-out
- Check-in: 3:00–6:00 PM. Arriving later? Call or text us at (870) 338-9155 before you arrive and we will arrange a late check-in.
- Check-out: 11:00 AM.
Deposit & payment
- A deposit of half the first night (plus tax) for each room holds your reservation. The balance is due at check-in.
- We keep the card you pay the deposit with on file for this reservation. Unless you give us another way to pay, we charge the balance to that card at check-in or check-out. We also charge it for a late cancellation as described below.
- Anything you take or use during your stay that is not part of the room rate (snacks, drinks, a pet fee, a late check-out, damage to the room) is added to your bill and charged to the card on file after you check out. We email you an itemized receipt.
- If you choose to save your card for future stays, we keep it on file until you ask us to remove it, and we charge it only for reservations you ask us to make.
Cancellation
- If you cancel within 24 hours of booking and your arrival is 3 or more days away, we refund the deposit in full.
- 14 or more days before arrival: we refund your deposit, less a $10 cancellation fee for each room.
- 3 to 13 days before arrival: we keep the deposit.
- Fewer than 3 days before arrival, or if you do not arrive: the first night of each room is due. We charge the part not covered by your deposit to the card on file.
Smoking
- The Edwardian Inn is a smoke-free property. A $250 cleaning fee applies if evidence of smoking is found in a guest room.
Pets
- Dogs are welcome in the Helena Phillips room only, at $35 per night. Dogs must be leashed on the grounds and never left unattended in the room.
- Dogs are not allowed on the bed. We have a dog bed for your stay at no charge; ask for it when you book or at check-in.
Children & extra guests
- Guests of all ages are welcome. Each room has a maximum number of guests, shown on its page; tell us how many are coming when you book.
- There is no charge for extra guests within a room's maximum. If your party needs the fold-out bed, we add $35 per night for it.
Our historic home
- Guests are responsible for damages to the room or property during their stay. The house has stood since 1904. Please treat it with care.
Policy version 2026-11